1. Introduction
Welcome to ClashZone Arena ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application ("Service").
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and in-game username when you register for an account.
- Authentication Data: Google account information if you use Google Sign-In.
- Usage Data: Information about your activity within the app, such as tournament participation, match history, and leaderboard rankings.
- Payment Data: UPI transaction references (UTR numbers) for payment verification. We do not store your UPI PIN or bank account details.
- Device Information: Device model, operating system version, and unique device identifiers for analytics and crash reporting.
3. How We Use Your Information
- To provide, maintain, and improve our Service.
- To process tournament registrations and payments.
- To verify your identity and prevent fraud.
- To display your profile and stats on leaderboards.
- To send important notifications about tournaments and account activity.
- To provide customer support.
- To monitor usage patterns and improve user experience.
4. Data Storage & Security
Your data is stored securely using Google Firebase, which provides enterprise-grade security with encryption in transit and at rest. We implement strict Firestore security rules to ensure users can only access their own data. While we strive to protect your information, no method of electronic storage is 100% secure.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited cases:
- With your consent.
- To comply with legal obligations or court orders.
- To protect the rights, safety, or property of ClashZone Arena or its users.
6. Third-Party Services
Our app uses the following third-party services that may collect data:
- Google Firebase — Authentication, database, analytics, and crash reporting.
- Google Sign-In — For easy account creation and login.
- UPI Payment Apps — We redirect you to your installed UPI app (Google Pay, PhonePe, Paytm) for payments. We do not process payments ourselves.
7. Age Restriction
ClashZone Arena is intended for users aged 18 years and above. We do not knowingly collect data from anyone under 18. If we become aware that a user is under 18, we will delete their account.
8. Your Rights
You have the right to:
- Access your personal data stored by us.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Opt out of non-essential communications.
9. Data Retention
We retain your data for as long as your account is active. If you request account deletion, we will remove your data within 30 days, except where retention is required by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or on this page. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: imperialmotivates@gmail.com
- In-App: Profile → Customer Care